Current available jobs in Information Systems/Engineering:

Information Systems/Engineering: IT Database Management/Services
Data Warehouse Architect - Cleveland Cavaliers (Cleveland, OH)


The Data Warehouse Architect will lead efforts to design, architect and implement and manage data warehouse solutions. The ideal candidate will have a minimum of 10 years of experience as a Data Warehousing Architect; and a minimum of 5 years of hands-on development experience using industry standard ETL tools combined with experience with standard database technologies. The individual will be expected to work with team members across multiple sects of the Cavaliers Operating Company’s organization often playing several different roles within a project lifecycle. Excellent requirements gathering and communication skills are a must. This role will reside between the Cavaliers Operating Company’s Digital Services, Business Intelligence, and Information Technology teams and will provide an opportunity to gain end-to-end experience in delivering best of breed Business Intelligence solutions. Cavaliers Operating Company’s Business Analytics practice will encompass data strategy, data transformation, database technologies, big data, business intelligence, financial performance management, predictive analytics, targeted digital marketing solutions and more.


  • Design and implement all aspects of data warehousing including but not limited to: data model design, data warehouse architecture design, data extraction from multiple source systems, data transformation to ensure timely, accurate and meaningful load of information into data warehouses or data marts.

  • Develop the functional component architecture designs.

  • Provide daily production and technical support which may include on-call, non-business hour support.

  • Technical lead for data warehousing/integration projects. Technically lead both internal and external resources, timelines, and milestones throughout project lifecycle.

  • Provide estimates and assist internal teams with scope and task definitions.

  • Provide thought leadership and lead efforts to design data integration and governance architecture and implement extract, transform and load (ETL) jobs/processes, detailed data warehouse models and data mappings.

  • Provide consultation on best practices and standard practices to project team members and third-party partners.

  • Lead design and build-out of infrastructure in conjunction with third-party to support information management and data integration.

  • Provide strategic and tactical guidance with respect to data warehousing best practices and attention to quality documentation within Cleveland Cavaliers and partnering organizations.

  • Perform performance optimization and tuning on new and/or existing data warehouse implementations. Provide detailed documentation, end user training and knowledge-transfer services to end users and partners of the Cavaliers Operating Company.

  • Develop and maintain expertise in advanced and/or emerging data warehouse and analytical information technologies such as Big Data, data warehouse appliances, and data virtualization. Continue professional and technical growth through corporate and personnel initiatives. Other duties as assigned.

  • Must possess solid project management skills with the ability to communicate effectively with vendors, enforce deadlines and keep projects within budget constraints.   


  • BA or BS degree or an equivalent combination of education and experience is required. A degree in Computer Science (CS), Information Systems (IS), Electrical Engineering (EE) or other science related disciplines is preferred. Requires a minimum of ten years of progressively responsible, related experience in the field, such as building and implementing data warehouse applications.

  • A minimum of 10 years of experience in a Data Warehouse Architect role. A minimum of 5 years of hands-on development experience using industry standard ETL tolls combined with experience with standard database technologies.

  • Experience with installation and configuration of Veritix (Back Office), Flash Seats, Alvarado, MS Dynamics (CRM), SalesFusion (ESP), Counterpoint, Micros, Aware Manager, Omniture, DFP, Janrain (SSO), Facebook, Twitter, LinkedIn and other similar data sets a plus.

  • Strong knowledge of SQL and PL/SQL. Practical experience using ETL tools.

  • Working knowledge of modeling tools in addition to hands-on experience with business intelligence tools like Tableau. Strong data profiling abilities.

  • Expert knowledge of SQL and related SQL procedure languages. Excellent organizational, interpersonal, and oral/written communication skills.

  • Proficiency in leading cross functional teams through problem solving, strategic planning and design mapping processes.

  • Experience in managing data warehouse project and lifecycle initiatives. Experience working with Big Data technologies a plus.

  • Awareness of best practices to secure data and processes from unauthorized access.

  • Strong interpersonal skills with the technical and business community.

  • Ability to work under minimal supervision. Ability to take on lead responsibilities for a project team.

  • Excellent written and verbal communication skills. Experience with Business Analytics (e.g. Tableau) is a plus.

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Information Systems/Engineering: Network Administration/Services
Network Administrator - Cleveland Cavaliers (Cleveland, OH)

General Statement of Duties:  Under the leadership of the Manager of Network Operations, the Network Administrator will be responsible for configuration, maintenance and monitoring of servers, Exchange environment, business critical applications, physical and wireless network and OnBase.


  • Build and maintain users accounts and Active Directory.
  • Monitor, configure and troubleshoot network switches and the physical network.
  • Monitor and troubleshoot the wireless network.
  • Monitor the Exchange environment including building and maintaining mailboxes, etc.
  • Monitor uptime of servers, perform server builds in addition to maintenance on existing servers.
  • Assume full responsibility for OnBase administration which will include training if necessary.

Experience and Education: 

  • Twelve months to two years related experience and/or training; or equivalent combination of education and experience. Bachelor's degree preferred.
  • Must have excellent communication and organizational skills. 
  • Experience with Cisco configuration is required, CCNA Certification is a plus.
  • Exposure to VMWare and SAN management also a plus.
  • Must be available for some evening and weekend work in order to support events outside of normal business hours.

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Information Systems/Engineering: Technical Support/Help Desk
Help Desk Analyst - Cleveland Cavaliers (Cleveland, OH)

Job Summary: Under the leadership of the Help Desk Manager, the Help Desk Analyst installs, configures, and troubleshoots computer network PC's and investigates and resolves computer software and hardware problems of users.

Duties and Responsibilities:

  • Performs network troubleshooting to isolate and diagnose common network problems and upgrade network hardware and software components as required
  • Flexible schedule that includes an on-call rotation for after hours support
  • Be available to work a flexible schedule on a frequent basis
  • Diagnose and repair reported problems, which includes documentation of all pertinent end user information and nature of problem or issue
  • Assist with on-boarding of new users, including PC setup and deployment for new employees using standard hardware, images and software
  • Troubleshoot issues on an ongoing basis & test fixes to ensure problems have been resolved
  • Maintain inventory of all equipment, software and software licenses


  • Bachelor's degree (B. A.) from four-year college or university; or equivalent combination of education and experience.
  • 1 - 3 years minimum help desk experience.
  • 1 year minimum experience in Windows XP and Windows 7.
  • Windows 2003/2008 server experience.
  • Microsoft Office, Network troubleshooting experience.
  • Excellent communication and organizational skills.
  • Mac OSX experience a plus.
  • A+ & N+ Certification a plus.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least one to three years of IT help desk experience?
2. What are your salary requirements?

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