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Facility Operations/Security: Custodial/Housekeeping
Housekeeper - Quicken Loans Arena (Cleveland, OH)

TYPE OF POSITION: Part-time, union, hourly, benefit eligible


Responsible for assigned duties in the cleaning and housekeeping maintenance of Quicken Loans Arena. These duties involve the daily and nightly cleaning of all arena events, year round condition, and support for approximately 175 to 200 events per year.


  • Pick up debris (paper, cups, bags, food cartons, diapers, etc.)
  • Sweep and mop sections per company specifications.
  • Thoroughly clean seats and sections.
  • Vacuum carpets.
  • Clean toilets and urinals.
  • Empty and clean trash containers.
  • Shampoo seats/clean framework of seats.
  • Clean windows and glass.
  • Clean exterior of the building.
  • Set up and break down tables/chairs.
  • Move furniture.
  • Clean sewer drains.
  • Dust/clean light fixtures, air vents, televisions and signage, and lift full mop buckets (35 LB).
  • During events, will be responsible for maintaining all restrooms, emptying trash, cleaning wet spills, picking up sections after events (paper, cups, bags, food, etc.) and all thorough cleaning of other arena areas as well as providing basic customer service, i.e. giving directions, seating information to guests.


  • Must be able to work effectively with all levels of staff, management, owners, and players.
  • Must be very flexible because events and activities change at a moment’s notice and must be able to adapt and work under necessary changes.
  • Must be able to bend over repeatedly in performing the cleaning tasks, tolerate heights and open spaces, and repeatedly climb sets of stairs.


All Housekeeping new hires are subject to a satisfactory background check and must successfully complete a physical agility test.

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