Cavs/Monsters/Charge/Gladiators/Q Arena Open Jobs in "Sales, Service, & Marketing"

Premium Sales Consultant - Cleveland Cavaliers (Cleveland, OH)

Wed, 15 May 2013 15:25:17 EST

TYPE OF POSITION: Full-time, salaried, benefit eligible General Statement of Duties: Under the leadership of the Manager of Premium Sales, creates and sells a full menu of high end hospitality programs at Quicken Loans Arena, specifically the Cleveland Cavaliers. The Premium Sales Consultant will take the lead role in utilizing solution based selling techniques to move premium inventory, most specifically, suite lease contracts at The Q. Additionally, the Premium Team manages their own account base, servicing high-end clientele who own Floor Seats, Straights, Club Seats, VIP Club Seats, and Floor Court Boxes. Major Responsibilities: Meet or exceed established yearly revenue and ticket goals set for new business (Quicken Loans Arena Luxury Suites, Cavs full seasons, Cavs partials, Cavs group packages and Executive & Party Suites). Prospect and cultivate new sales leads through creative lead generation methods, as well as follow up on leads provided by the Cavaliers. Conduct sales conversations via phone presentations, in-office meetings/presentations and meetings at The Q by conducting a thorough, custom needs analysis and presentation. Based on feedback from phone calls / meetings, present any number of custom ticket and hospitality packages including: Club seating, VIP Club seating, Floor Seats, partial plans, group ticket packages, employee group nights, party/penthouse packages, court box packages, Suite packages, execu ... Read More...

Business Development Specialist - Cleveland Cavaliers (Cleveland, OH)

Mon, 06 May 2013 15:21:53 EST

TYPE OF POSITION: Full-time, salaried, benefit eligible General Statement of Duties: Creates and sells a full menu of hospitality programs including the NBA, Cavaliers, Lake Erie Monsters, Cleveland Gladiators, Mid-American Conference, Canton Charge and other miscellaneous special events. The Business Development Specialist will take the role of the lead new business generator in the sales department in the areas of suites, full Wine & Gold United Memberships, partial plans and group programs by customizing programs and packages that satisfy the needs and goals of our clients. Major Responsibilities: Meet or exceed established yearly revenue and ticket goals set for new business (Cavs full Wine & Gold United Memberships, Cavs partials, Cavs group packages, Monsters full seasons, Monsters partials, Monsters groups,Charge full seasons, Charge partials, Charge groups, MAC Tournament Packages, Suite Packages, and Executive & Party Suites). Prospect and cultivate new sales leads through creative lead generation methods, as well as follow up on leads provided by the Cavaliers. Conduct sales conversations via phone presentations, in-office meetings/presentations and meetings at The Q and Canton Memorial Civic Center by conducting a thorough, custom needs analysis. Based on feedback from phone calls/ meetings, present any number of custom ticket and hospitality packages including: Cavaliers Wine & Gold United Memberships, Club s ... Read More...

Group Sales Account Executive - Cleveland Cavaliers (Cleveland, OH)

Wed, 30 Jan 2013 14:11:08 EST

Type of Position: temporary, salaried Position Overview: The Cleveland Cavaliers (NBA), Lake Erie Monsters (American Hockey League) and Quicken Loans Arena seek a teachable, dedicated individual who possesses superior listening and communication skills and is eager to grow their career selling group tickets, as well as season tickets, partial plans and premium inventory for our organization. Under the guidance of the Director of Group Sales, our Group Sales Account Executives sell a full menu of products with a focus on group tickets for the Cleveland Cavaliers, Lake Erie Monsters and Quicken Loans Arena family shows. This position also serves as a feeder system for senior level group sales, ticket and client experience positions. We offer a bi-weekly salary, generous commissions, free parking, plus a positive and professional environment! Health insurance is not included in this temporary position. Essential Duties and Responsibilities: Sell Cleveland Cavaliers (NBA), Lake Erie Monsters (AHL), Canton Charge (NBADL), Cleveland Gladiators (AFL) and Quicken Loans Arena events group ticket packages, as well season tickets, partial plans and premium inventory Prospect new sales opportunities in groups, season and partial plans and premium inventory through telemarketing, outside appointments, referrals, building tours and networking events. Set meetings with key decision makers of community and corporate groups. Assist with incomi ... Read More...

Group Events Specialist - Cleveland Cavaliers (Cleveland, OH)

Wed, 30 Jan 2013 14:01:13 EST

TYPE OF POSITION: Full-time, salaried, benefit eligible OBJECTIVE: The Cleveland Cavaliers (NBA) and Quicken Loans Arena seek a teachable, dedicated individual who possesses superior listening and communication skills and is eager to grow their career selling group tickets for our organization. Under the guidance of the Director of Group Sales, our Group Events Specialists sell group tickets for the Cleveland Cavaliers, Lake Erie Monsters (AHL), Canton Charge (NBADL), Cleveland Gladiators (AFL) and Quicken Loans Arena family shows. RESPONSIBILITIES INCLUDE: Generating new group sales through telemarketing, outside appointments and building tours. Prospecting new group sales opportunities through telemarketing, referrals and networking events. Setting meetings with key decision makers of community and corporate groups. Developing professional relationships with current clients for group outing renewals and referral leads. Providing a high level of service to all accounts. Staffing ticket sales booths at outside functions including luncheons, business shows, conventions, etc. Must meet all predetermined activity and sales goals. Assisting with creative concepts for production of group sales materials including brochures, flyers and all other support materials. Must have the ability to handle multiple projects. Assist with other group duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Previous internship or work ... Read More...

Membership Activation Specialist - Cleveland Cavaliers (Cleveland, OH)

Tue, 11 Dec 2012 17:00:05 EST

Description: With a goal of exceeding the expectations of our Wine & Gold United Members/Season Ticket Holders through proactive service, anticipation of needs and delivery of a superior product in order to maximize retention and revenue, our Membership Activation Specialists will take the lead on all aspects of client retention, upselling, cross-selling and customer service. The Membership Activation Specialist will strive to build customer loyalty and satisfaction by delivering unique experiences, creating relationships through personal touchpoints and by providing clear and consistent communication with integrity to secure our clients long term commitment to, and confidence in, our organization. Leveraging this customer loyalty by implementing relationship-based selling techniques will be critical in generating incremental ticket sales/suite revenue from client base. Our Membership Activiation Team will be measured by the ability to create, implement and execute retention and incremental ticket sales and revenue programs that will be viewed as some of the best practices in the industry. Responsibilities include but are not limited to: Solely responsible for gaining account bases’ annual renewal commitment and being able to overcome all objections associated with the renewal including price/investment/value concerns, usage problems, direction of the team issues, seat location concerns, loss of partners and any other issues. ... Read More...

Account Executive - Cleveland Cavaliers (Cleveland, OH)

Tue, 12 Jun 2012 16:43:54 EST

DESCRIPTION: You're ready to shoot for something BIG in your career, and we've got the playbook to get you there! We believe that our Cavaliers Sales team members are the best in the biz and are always looking for new, enthusiastic talent to join the team. The Cleveland Cavaliers seek a teachable, dedicated individual who possesses superior listening and communication skills and is eager to learn to sell. Under the guidance of the Inside Sales Manager, our Inside Sales program will provide you with the foundation necessary to grow a long lasting career in the sports industry and prepare you with the skills to take the next step into our senior level ticket sales, membership activation and group sales positions. We offer a bi-weekly salary, generous commissions, free parking, plus a positive and professional environment! (Health insurance is not included in this position). ESSENTIAL DUTIES AND RESPONSIBILITIES: As a member of the Cavaliers Sales Team, you will: Represent the entire Cleveland Cavaliers organization. Imagine walking the walk and talking the talk for Dan Gilbert’s family of teams: the NBA Cleveland Cavaliers, AHL Lake Erie Monsters, AFL Cleveland Gladiators and the NBA D-League Canton Charge along with family shows, world-class concerts and signature sporting events. Manage generated ticket account base by selling Cleveland Cavaliers (NBA), Lake Erie Monsters, Cleveland Gladiators and Canton Charge ticket packa ... Read More...

Account Executive - Lake Erie Monsters (Cleveland, OH)

Wed, 12 Dec 2012 16:21:56 EST

TYPE OF POSITION: Temporary, salaried, non-exempt RESPONSIBILITIES: The Lake Erie Monsters seek a teachable, dedicated individual who possesses superior listening and communication skills and is eager to learn to sell our season tickets. Under the guidance of the Inside Sales Manager, our inside sales team acts as a feeder system for senior level ticket and group sales positions. We offer a weekly salary, generous commissions, free parking, plus a positive and professional environment! (Health insurance is not included in this temporary position). ESSENTIAL DUTIES AND RESPONSIBILITIES: The selected candidate will: Sell Lake Erie Monsters (AHL) ticket packages, as well as suites and other premium seating to the general public and local corporations Manage generated ticket account base Participate in game/event day duties as needed Staff ticket sales tables during outside functions such as luncheons, business shows, conventions, etc. Assist with incoming sales line. REQUIREMENTS: College degree. Prior sales experience is preferred but not required; previous job/internship experience within the sports marketing industry is essential. Must have a strong work ethic and a burning desire to build a career in professional sports.