Veritix/Flash Seats/Fathead Open Jobs

Architect - Cleveland Cavaliers (Cleveland, OH)

Mon, 15 Mar 2010 10:53:41 EST

TYPE OF POSITION: Full-time, salaried, benefit eligible Responsibilities: The Cleveland Cavaliers, Lake Erie Monsters and Quicken Loans Arena seeks an Architect to join our team. The architect will research, plan, design and administer building projects, applying knowledge of design, construction procedures, zoning and building codes and building materials. Major Responsibilities: Provide architectural direction in collaboration with the Facilities Team Responsible for laying out schematics for concerts Adjusting and finalizing CAD drawings for performances Creating, drawing, and designing new seating options for future events Determines functional and spatial requirements for new structure or renovation, and prepares information regarding design, specifications, materials, color, equipment, estimated costs, and construction time. Plans layout of project and integrates engineering elements into unified design for leadership review and approval. Prepares scale drawings and contract documents for building contractors. Conducts on-site observation of work during construction to monitor compliance with plans. May use computer-assisted design software and equipment to prepare project designs and plans. May direct activities of workers engaged in preparing drawings and specification documents. Responsible for obtaining fire marshal approval for all drawings and designs to be implemented. Qualifications: E ... Read More...

Associate, Web & eCommerce (Merchandising) - Cleveland Cavaliers (Cleveland, Ohio)

Fri, 12 Mar 2010 15:52:26 EST

TYPE OF POSITION: Part-Time, hourly RESPONSIBILITIES: Under the direction of the Web Store and Mail Order Manager, the associate will assist in all retail e-commerce sales and direct mail merchandising strategies for the Cavaliers Operating Company (Cleveland Cavaliers, Lake Erie Monsters, Quicken Loans Arena); and maximize online store and direct mail sales revenue, profits, and operational efficiencies to assure a quality fan and customer retail experience. Responsibilities include but are not limited to: Execute Web store content changes using database management tools. Familiarization with the full lifecycle of website products and product promotions. Collaborate with merchandising team to create and maintain product pages online. Partner with corporate website team to fully integrate retail online strategies Assist with all retail product content and data that feeds the Web store(s) including Web product uploads and pulls, price changes, content changes, customer database maintenance, new SKU set-ups, Web store functionality initiatives, image changes and HTML content changes. Aid in website merchandising and presentation by placing products in appropriate collections and groupings while maximizing click-thru efficiencies and ease of browsing. Perform quality assurance reviews to ensure website accuracy. Work on special assignments/projects concerning functionality as it concerns merchandising, data management, and oper ... Read More...

Arena Retail Operations, Assistant - Cleveland Cavaliers (Cleveland, Oh)

Thu, 11 Mar 2010 14:45:27 EST

TYPE OF POSITION: year-round part-time, hourly OVERVIEW: Under the direction of the Senior Manager of Arena Retail Operations, assists the Quicken Loans Arena retail operations team with the day-to-day merchandise concession, store, and warehouse operational and administrative activities. Coordinate special projects within the retail operations area. Facilitate and promote effective and efficient communications throughout the entire merchandising department. Responsibilities include but are not limited to: Assist operations team with day-to-day administrative duties as assigned Work with supervisor(s) to document and communicate as needed Create and maintain various information spreadsheets and files as direct by supervisor(s) Maintain office filing systems (electronic included) Manage organizational efforts in retail operations warehouse and office area Maintain daily detailed communications with supervisor(s) pertaining to all levels of responsibility Promote open communications between retail operations group, eCommerce group, and buying group to assure efficient execution of store strategies, concession strategies, and warehouse strategies, price management strategies, inventory control initiatives, and general information flow Facilitate open communication between buying office and warehouse/distribution center which will assure efficient movement of inventory Assist with open communication between the retail oper ... Read More...

Vice President of Operations - Cleveland Cavaliers (Cleveland, OH)

Fri, 05 Mar 2010 11:08:23 EST

TYPE OF POSITION: Full-time, salaried, benefit eligible Responsibilities: The Vice President, Facility Operations is responsible for coordination of all building operations relating to the Cleveland Cavaliers, Lake Erie Monsters, Cleveland Gladiators, concerts and special events at the Quicken Loans Arena. Included with these responsibilities are overseeing the entire guest services experience, housekeeping, security, building maintenance engineers and changeover crew of the Quicken Loans Arena. This role will also have full oversight of all applicable budgets and will require oversight of all outside vendors, union contracts and the Gateway contract. The work schedule for this leadership position reflects the events hosted at the Quicken Loans Arena and will require extreme flexibility. Major Responsibilities: Directly responsible for the day-to-day supervision of all facility operations of the Quicken Loans Arena as well as other duties assigned by the Executive Vice President and President of the Cavaliers Operating Company. Responsible for the development of the annual business plan, budget, energy management, and long-term objectives for the facility operations and maintenance. Develops long range plans, conceptual designs, and capital outlay requirements and documentation for the Quicken Loans Arena. Formulates and coordinates program specifications, requirements for proposals and contracts, and associated documents Monitors the day to da ... Read More...

Associate, Quicken Loans Arena Team Shop ( - Cleveland Cavaliers (Cleveland, OH)

Mon, 25 Jan 2010 10:29:44 EST

POSITION: Part-time, hourly RESPONSIBILITIES: Deliver an exceptional fan shopping experience at the Quicken Loans Arena by achieving goals related to sales, customer service, inventory maintenance, merchandising, and loss prevention. Responsibilities include but are not limited to: Sell merchandise to fans and customers utilizing Point-Of-Sale (POS) registers Accurate cash management and handling Achieve sales productivity goals Provide outstanding customer service Collect customer information via POS for future sales and marketing initiatives Accurately check-in and process new merchandise (count, hang, ticket, etc…) Assist with merchandising of products and visual displays Process markdowns and ticket products accordingly Assist with signage needs related to product displays that include markdowns and promotions Participate in physical inventories and periodic cycle counts Maintain documents and various media in an organized manner Maintain daily detailed communications with team leader Execute internal product transfers and merchandise requests Process merchandise damages and return-to-vendor initiatives Accurately maintain retail supply inventory Organize and preserve retail fixture inventories Participate in movement of fixturing and retail floor set-ups Provide assistance and training for other team members when directed by team leader Assist team leader with coordination and execution of special projects as needed ... Read More...

Premium Sales Consultant - Cleveland Cavaliers (Cleveland, OH)

Fri, 27 Nov 2009 13:17:29 EST

TYPE OF POSITION: Full-time, salaried, benefit eligible General Statement of Duties: Creates and sells a full menu of high end hospitality programs at Quicken Loans Arena, specifically the Cleveland Cavaliers. The Premium Sales Consultant will take the lead role in selling most premium seating locations at The Q, along with servicing high-end clientele who own Floor Seats, Club Seats, VIP Club Seats, Floor Court Boxes and Q Access hospitality packages. Major Responsibilities: Meet or exceed established yearly revenue and ticket goals set for new business (Quicken Loans Arena Luxury Suites, Cavs full seasons, Cavs partials, Cavs group packages and Executive & Party Suites). Prospect and cultivate new sales leads through creative lead generation methods, as well as follow up on leads provided by the Cavaliers. Conduct sales conversations via phone presentations, in-office meetings/presentations and meetings at The Q by conducting a thorough, custom needs analysis and presentation. Based on feedback from phone calls/ meetings, present any number of custom ticket and hospitality packages including: Club seating, VIP Club seating, Floor Seats, partial plans, group ticket packages, employee group nights, party/penthouse packages, court box packages, Suite packages, executive and party Suites, etc. Entertain and nurture relationships with clients and prospects through creative means including but not limited to: networking events, speakin ... Read More...

Merchandise Buyer - Cleveland Cavaliers (Cleveland, OH)

Tue, 06 Oct 2009 15:54:13 EST

RESPONSIBILITIES: Develop and execute best-in-market retail buying & product development strategies supported by creative marketing principles while maximizing retail financial goals (revenue, gross profits, turnover, etc…), fan satisfaction goals, and organizational brand awareness goals for the Cleveland Cavaliers, Lake Erie Monsters, and Quicken Loans Arena. Assist Director of Merchandising with the establishment and implementation of retail strategies incorporating planning, forecasting, purchasing, and product development. Develop and forecast sound financial plans and open-to-buys for both the merchandise hierarchy as well as the store hierarchy Develop and execute a unit planning and buying strategy at a detailed level and derived from the established financial plans Manage area of responsibility within the parameters of the planned open-to-buy structure. Achieve financial goals including revenue plans, gross profit plans, and turnover. Build product assortments based on trends and history to assure best in market status. Purchase, develop, and order products to be sold at retail with an emphasis on exclusivity. Develop, build and market the all private label strategies. Take advantage of off-price purchase opportunities within the parameters of the open-to-buy and/or as recommended by the Director of Merchandising. Manage markdown and liquidation strategies within the parameters of the open-to-buy and/or ... Read More...

Group Events Specialist - Lake Erie Monsters (Cleveland, OH)

Mon, 22 Feb 2010 09:28:01 EST

The Lake Erie Monsters (American Hockey League) and Quicken Loans Arena seek a teachable, dedicated individual who possesses superior listening and communication skills and is eager to grow their career selling group tickets for our organization. Under the guidance of the Manager of Group Sales, our Group Events Specialists sell group tickets for the Lake Erie Monsters. RESPONSIBILITIES INCLUDE: Generating new group sales through telemarketing, outside appointments and building tours. Prospecting new group sales opportunities through telemarketing, referrals and networking events. Setting meetings with key decision makers of community and corporate groups. Developing professional relationships with current clients for group outing renewals and referral leads. Providing a high level of service to all accounts. Staffing ticket sales booths at outside functions including luncheons, business shows, conventions, etc. Must meet all predetermined activity and sales goals. Assisting with creative concepts for production of group sales materials including brochures, flyers and all other support materials. Must have the ability to handle multiple projects. Assist with other group duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Previous internship or work experience within the sports industry. College degree. Minimum of 1-2 years of sales experience (ideally with a sports franchise) with a proven track rec ... Read More...

Manager, Group Sales - Lake Erie Monsters (Cleveland, OH)

Fri, 19 Feb 2010 10:19:29 EST

The Lake Erie Monsters and Quicken Loans Arena are looking for a talented Group Sales Manager to oversee its Group Sales Team. The Group Sales Manager will report to the Vice President of Ticket Sales Major Responsibilities: Manage and train the group sales team Assist in the creation of group sales business plan and budget for the Lake Erie Monsters Work closely with the entire Sales team on their group sales efforts Assist in interviewing, hiring, and training group sales staff Work with the Group Sales staff and other areas of the organization on group theme nights and promotions Assure all phone duties, sales table duties, and other local sales staff appearances are fulfilled by Group Sales representatives Continue to prospect and generate new business to goals set by the Vice President of Ticket Sales Assist in overseeing group sales content on the web site Working with the Database Marketing Director, assist with management of all group sales data Performs other duties as assigned. Qualifications: Education and formal training: Four-year college degree Experience required: A minimum of two years of sales experience preferably in the sports industry. Sales management experience a plus Other qualifications and skills: Position requires strong communication skills, judgment of talent, training and coaching skills, sales skills, leadership skills, mentoring skills, and a strong passion for t ... Read More...

Internship Notification - Rockbridge Growth Equity Family of Companies (Various Locations)

Mon, 06 Aug 2007 13:59:00 EST

By creating a profile under this listing, you are not applying for a job. Rather, you will be notified of internships when they become posted matching the notification buttons you check on this application. If you wish to update your information, go to "edit your information" at the top of this page, put in your email address and the password you used to create your profile.

Future Notification Only - Rockbridge Growth Equity Family of Companies (Various Locations)

Mon, 06 Aug 2007 13:59:00 EST

By creating a profile here, you are not considered an applicant for any job. Rather, you can be notified of positions in the future as they become posted matching the notification buttons you checked on this application form. If you wish to update your information, go to "edit your information" at the top of this page, put in your email address and the password you used to create your profile