Veritix/Flash Seats/Fathead Open Jobs

Account Executive - Cleveland Cavaliers (Cleveland, OH)

Thu, 05 Nov 2009 09:18:48 EST

DESCRIPTION: • The Cleveland Cavaliers seek a teachable, dedicated individual who possesses superior listening and communication skills and is eager to learn to sell our season tickets. • Under the guidance of the Sales Manager, our Inside Sales team acts as a feeder system for senior level ticket, client experience and group sales positions. • We offer a weekly salary, generous commissions, free parking, plus a positive and professional environment! (Health insurance is not included in this temporary position). ESSENTIAL DUTIES AND RESPONSIBILITIES: The selected candidate will: • Sell Cavaliers (NBA) ticket packages, as well as suites and other premium seating to the general public and local corporations • Manage generated ticket account base • Participate in game/event day duties as needed • Staff ticket sales tables during outside functions such as luncheons, business shows, conventions, etc. • Assist with incoming sales line REQUIREMENTS: • College degree. • Prior sales experience is preferred but not required • Previous job/internship experience within the sports marketing industry is essential. • Must have a strong work ethic and a burning desire to build a career in professional sports.

Client Experience Specialist - Cleveland Cavaliers (Cleveland, OH)

Wed, 28 Oct 2009 09:52:02 EST

With a goal of exceeding the expectations of our Season Ticket Holders through proactive service, anticipation of needs and delivery of a superior product in order to maximize retention and revenue, our Client Experience Specialists will take the lead on all aspects of client retention, upselling, cross-selling and customer service. The Client Experience Specialist will strive to build customer loyalty and satisfaction by delivering unique experiences, creating relationships through personal touchpoints and by providing clear and consistent communication with integrity to secure our clients long term commitment to, and confidence in, our organization. Leveraging this customer loyalty by implementing relationship-based selling techniques will be critical in generating incremental ticket sales/suite revenue from client base. Our Client Experience Team will be measured by our ability to create, implement and execute retention and incremental ticket sales and revenue programs that will be viewed as some of the best practices in our industry. Responsibilities: · Solely responsible for gaining account bases’ annual renewal commitment and being able to overcome all objections associated with the renewal including price/investment/value concerns, usage problems, direction of the team issues, seat location concerns, loss of partners and any other issues. · Achieve overall ticket and revenue client renewal and retention goals for personal season ticket account ... Read More...

Suite Sales and Service, Seasonal Assistant - Cleveland Cavaliers (Cleveland, OH)

Fri, 23 Oct 2009 17:25:08 EST

SUITE SALES AND SERVICE SEASONAL TYPE OF POSITION: Temporary, $8.00/hour Responsibilities: Assist with all daily operations of the Suites Team: Mail pick-up. UPS shipping, billing and invoicing Assisting in making calls to Suiteholders and Suiteholder administrators to resolve issues on a daily basis. Assist in Ticket mailings and distribution. Assist with organization of Executive & Party Suite program. Help banquet coordinator with banquet set ups. Assist in set up of sales presentations. Print guest passes, collate parking/guest passes. Distribute tickets to internal team members and to box office. Assist in data entry into Goldmine Confirmation of ticket orders Office maintenance: keep full paper supply in printers and copier. Order office supplies as needed. Keep inventory of all storage items. Run errands around Cleveland area as needed. Follow up with Suites Team staff on a weekly bases for additional projects Provide new ideas to current events, assist in planning of Suiteholder events Coordinate Legends visits during home games. Assist in all areas in regards to Suiteholder events: Pre-event cocktail parties Suiteholder away Cavs games Event client entertainment Brunches, lunches and dinners as needed Assist with all Suite duties during Cavs games/events, and must be willing to stay after Cavs games to assist as needed. Qualifications: ... Read More...

Focus Contract Analyst - Cleveland Cavaliers (Cleveland, OH)

Fri, 16 Oct 2009 14:06:33 EST

RESPONSIBILITIES: As part of the Focus Team at the Arena, the Focus Contract Analyst will be responsible for managing vendor relationships and negotiating contracts. The Focus Team will report to the Executive VP of Corporate Sales and Broadcasting. • Manage vendor relationships and negotiate contracts for various teams. • Perform initial redline of contracts and incorporate legal counsel redlines to contract agreement. • Review contract language on a regular basis to assure that verbal agreements are documented in written contracts. • Review business needs with each vendor to assure risks are minimized and contracts are negotiated and executed as agreed. Follow through on purchases to team leaders is critical. • Develop and maintain strong relationships with vendors and team leaders and serve as the liaison between the tow over contract issues. Meet quarterly with key vendors. • Serve as liaison between team leaders and Legal Counsel relative to contract issues. • Assist with account renewals for hardware and software maintenance agreements. • Assist with scanning and filing of all vendor documentation. • Significant project management. QUALIFICATIONS: Strong PC and other technical skills required. • Must possess outstanding written and verbal communication and customer service skills. • Exceptional analytical and problem solving skills are required. • Ability to work under strict deadlines and press ... Read More...

Focused on Purchasing Administrator - Cleveland Cavaliers (Cleveland, OH)

Fri, 16 Oct 2009 14:02:48 EST

RESPONSIBILITIES: As part of the Focus Team, the Focused on Purchasing Administrator will be responsible for reviewing and evaluating all invoices and purchases, using in-house electronic purchase order system. Will evaluate orders, analyze options, consolidate purchases, and communicate with vendors and internal customers to assure the best solution for the need. The Focus Team will report to the Executive VP of Corporate Sales and Broadcasting. • Handle daily procurement for all company teams. • Handle daily processing of all company purchase orders and invoices; responsible for a high volume of data entry on a daily basis. • Responsible for account codes, reconciliation against contracts, facilitating approvals and many other accounting level details. • Provide vendor quote options for team members to facilitate new purchase decisions. • Follow through with internal customers to ensure satisfaction with the products. • Meet with vendors on an ongoing basis and periodically schedule product demos for teams. • Assist with account renewals for hardware and software maintenance agreements. • Assist with scanning and filing of all vendor documentation. • Some Project Management. QUALIFICATIONS: • Strong PC and other technical skills required. • Strong communication and customer service skills required. • Exceptional analytical and problem solving skills are required. Must be a quick, independent thin ... Read More...

Associate, Web Store and Mail Order - Cleveland Cavaliers (Cleveland, OH)

Wed, 30 Sep 2009 19:08:13 EST

RESPONSIBILITIES: Under the direction of the Web Store and Mail Order Manager, the associate will assist in all retail e-commerce sales and direct mail merchandising strategies for the Cavaliers Operating Company (Cleveland Cavaliers, Lake Erie Monsters, Quicken Loans Arena); and maximize online store and direct mail sales revenue, profits, and operational efficiencies to assure a quality fan and customer retail experience. Responsibilities include but are not limited to: Order Fulfillment:· Monitor and print all incoming web based orders on a daily basis. Track day to day web orders for sales trends. Verify credit card payment issues to ensure that all authorizations are legitimate transactions. Pull merchandise from on site warehouse location to fulfill orders, while maintaining a neat and organized inventory. Restock merchandise distributions as they are replenished. Help to facilitate product transfers from various locations to and from the web store. Utilize UPS Worldship software to ship customer orders to appropriate destination. Also responsible for boxing all orders properly, including order forms and exchange paperwork. Receive and log incoming returns and exchanges and bring to the Team Shop to be processed. Communicate return status with customers through e-mail or telephone calls to ensure customer satisfaction and timely turn-around. Customer Service: Monitor and respond to e-mail communication from both the Cleveland Cav ... Read More...

2009-2010 Quicken Loans Arena Team Shop Associate - Cleveland Cavaliers, Lake Erie Monsters, and Quicken Loans Arena (Cleveland, OH)

Tue, 28 Jul 2009 17:00:27 EST

TYPE OF POSITION: Part-time, hourly, Union RESPONSIBILITIES: Deliver an exceptional fan shopping experience at the Quicken Loans Arena by achieving goals related to sales, customer service, inventory maintenance, merchandising, and loss prevention. Responsibilities include but are not limited to: • Sell merchandise to fans and customers utilizing Point-Of-Sale (POS) registers • Accurate cash management and handling • Achieve sales productivity goals • Provide outstanding customer service • Collect customer information via POS for future sales and marketing initiatives • Accurately check-in and process new merchandise (count, hang, ticket, etc…) • Assist with merchandising of products and visual displays • Process markdowns and ticket products accordingly • Assist with signage needs related to product displays that include markdowns and promotions • Participate in physical inventories and periodic cycle counts • Maintain documents and various media in an organized manner • Maintain daily detailed communications with team leader • Execute internal product transfers and merchandise requests • Process merchandise damages and return-to-vendor initiatives • Accurately maintain retail supply inventory • Organize and preserve retail fixture inventories • Participate in movement of fixturing and retail floor set-ups • Provide assistance and training for other team ... Read More...

Internship Notification - Rockbridge Growth Equity Family of Companies (Various Locations)

Mon, 06 Aug 2007 13:59:00 EST

By creating a profile under this listing, you are not applying for a job. Rather, you will be notified of internships when they become posted matching the notification buttons you check on this application. If you wish to update your information, go to "edit your information" at the top of this page, put in your email address and the password you used to create your profile.

Future Notification Only - Rockbridge Growth Equity Family of Companies (Various Locations)

Mon, 06 Aug 2007 13:59:00 EST

By creating a profile here, you are not considered an applicant for any job. Rather, you can be notified of positions in the future as they become posted matching the notification buttons you checked on this application form. If you wish to update your information, go to "edit your information" at the top of this page, put in your email address and the password you used to create your profile